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about Us
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Letao policy
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Member Agreement Terms
Member Agreement Terms
Acknowledgment and Acceptance of Terms
Letao Digital (Malaysia) SDN. BHD. provides Letao services () ( hereinafter referred to as " the Service " ) in accordance with these Terms of Service . When you use this service , it means that you have read , understood and agreed to accept all the contents of this agreement . Letao Company has the right to modify or change the contents of this agreement at any time , and we recommend that you pay attention to such modifications or changes at any time . Your continued use of the Service after any modification or change shall be deemed that you have read , understood and agreed to accept such modification or change . If you do not agree with the contents of this Agreement , you should immediately stop using this service . If you are under the age of twenty , in addition to complying with the above provisions , you may not use or continue to use it until your parent ( or guardian ) has read , understood and agreed to all the contents of this agreement and its subsequent modifications . this service . When you use or continue to use this service , it means that you have informed your parents ( or guardians ) to read , understand and agree to accept all the contents of this agreement and its subsequent modifications .
Links to third party websites
This service provides online bidding , purchasing , collection , and payment services , with the purpose of facilitating your shopping on foreign websites . You can browse or link to websites operated by other operators through this service , but Letao Company has no relationship with these operators . Websites operated by other operators are the sole responsibility of each operator and are not within the scope of Letao's responsibility . Letao does not guarantee the suitability , reliability , timeliness , validity , correctness and completeness of your product search results . The information or suggestions you obtain by using this service to link to other websites are provided by that website , and Letao cannot guarantee that they are completely accurate . This service is only for bidding on the Yahoo! Japan website on your behalf . Once the bid is confirmed , Letao Company will collect all your payments ( except system OEM fees ) and transfer them to the merchant of your selected subject matter in your personal name. or an individual , and transfer the payment to a merchant or an international logistics company to declare the subject matter in your personal name through EMS, DHL or other international logistics companies and ship it back to Taiwan and send it to you ( if you need to pick it up yourself, please inform us in advance , Letao Company will notify the pick-up location separately ) and does not bear the risk of the seller not delivering the goods , nor is it responsible for the quality problems of the subject matter ! This website is not responsible for handling after-sales service or maintenance issues of the subject matter . In these situations, each member must consider carefully before entrusting Letao to place a bid . Thank you !
Your registration obligations and safe use
In order to use this service , you agree to the following :
(a) Your information registered as a member in Letao will be protected and regulated by this site
(b) Provide your correct , latest and complete information as prompted by this service registration form
(c) Maintain and update your personal information to ensure it is correct , current and complete . If you provide any wrong or untrue information , Letao reserves the right to suspend or terminate your account and refuse you to use all or part of this service .
(d) After you complete the Letao membership registration process , you will have a personal password and account in Letao . You will be responsible for maintaining the confidentiality and security of the password and account , and for all actions performed using this password and account . We assume full responsibility . If your password and account are stolen or any other security issues occur , you will immediately notify Letao as soon as possible .
(e) This service is a real-name system . You should use the same registered account for this service . If Letao finds that the same user has registered multiple accounts , Letao has the right to close the account .
(f) After the account is deleted , the data used in the original account cannot be used to register a new account .
Protection of children and young people
You promise never to use Letao for any illegal purpose or in any illegal way , and promise to abide by the relevant laws and regulations of the Republic of China and all international practices for using the Internet . If you are a user outside the Republic of China , you agree to abide by the laws of your country or region . You agree and guarantee not to use this service to engage in any infringement of the rights of others or illegal activities , including but not limited to :
Publish or transmit any defamatory , insulting , threatening , offensive , indecent , obscene , untrue , contrary to public order or good morals, or other illegal text , pictures or files of any kind on Letao ;
Infringe upon others' reputation , privacy , business secrets , trademark rights , copyrights , patent rights , other intellectual property rights and other rights ;
Breach of protection owed by law or contract ;
Use this service under someone else’s name ;
Transmit or distribute computer viruses ;
Engage in illegal trading activities or post information that is false or inciting to commit crimes ;
Selling guns , drugs , banned substances , pirated software or other prohibited items under the laws of the Republic of China ;
Provide gambling information or induce others to participate in gambling in any way ;
Spam advertising emails ;
Other behaviors that Letao has legitimate reasons to consider inappropriate .
6. System interruption or failure
Unpredictable phenomena such as interruptions or failures may occur when using this service , which may cause you inconvenience , non-purchase of goods , loss of entrusted purchase data or other economic losses . We will do our best to assist you in tracing information or Find new products , but will not be responsible for any financial losses . Please take protective measures by yourself when using this service . If your computer information is tampered with due to vulnerabilities in your own computer security , we will only assist in providing electromagnetic data to the police . Letao will not be responsible for any damage caused by your use ( or inability to use ) this service. No liability is assumed for damages .
7. Download software or data
does not assume any warranty responsibility for the software or information you download through the use of this service or other websites linked to Letao . You should carefully consider and judge the suitability , validity , correctness , completeness , and whether the aforementioned software or data infringes upon the rights of others before downloading to avoid losses ( for example , causing damage to your computer system or loss of stored data, etc.) ); Letao shall not be liable for any compensation for such losses .
8. General measures regarding use and storage
You agree that Letao may establish general practices and restrictions regarding the Service , including but not limited to the maximum period for which the Service will retain email messages , bulletin board content, or other uploaded content . If Letao deletes or fails to store any messages , communications and content maintained or transmitted by this service , you agree that Letao does not assume any responsibility . You also agree that Letao reserves the right to close accounts that have not been used for a long time . You also agree that Letao has the right to change these general measures and restrictions at any time based on its own considerations , with or without notice .
9. Information or suggestions
Letao reserves the right to modify or delete the information or suggestions provided by this service at any time . Before making any relevant planning and decisions , you should still seek professional advice based on your situation to meet your individual needs .
10. Advertisement
, text and picture descriptions , display samples or other sales information that you browse on each website are designed and presented by the respective advertisers , product and service suppliers . You should use your own discretion and judgment as to the accuracy and credibility of the advertisements . Letao only accepts entrusted bidding , purchasing ( collection and payment ) and auction services , and does not assume any warranty responsibility for any goods .
11. This service is a payment of labor services, not a transaction
system service website dedicated to bidding on YAHOO in Japan on behalf of members . Each member finds the products he wants to buy on his own , and uses Letao's system to place bids and purchase them . All entrusted purchasing processes must comply with the agreement with Letao Company. .
Letao provides purchasing services . If you have any disputes arising from sales , services or other transactions , you should seek relief or resolution from the respective manufacturer or individual in accordance with local laws . Letao does not assume any warranty responsibility for the goods or other transaction objects you purchase .
Important note
The products ordered by members are ordered by members themselves from designated foreign websites through the Internet . Products that are not produced , manufactured , agented and imported by Letao Company are then resold to you ( the member ) .
Letao is a system provider . Letao only charges system usage fees ( service fees ) for any case you appoint . Please refer to the fee description for system usage fees . We will issue an invoice for the system usage fee to you when the case you entrust is completed .
Regarding the foreign products you ordered through Letao , our company does not earn any price difference in the product price . After Letao receives all your payment , it will transfer the amount of the product ( and other charges ) in Taiwan dollars . Convert the entire amount into foreign currency and remit it to foreign merchants , or ask a third party to pay for the amount of the goods you ordered . This part is an act of collection and transfer . In addition to the system usage service fee collected by Letao himself , Other expenses incurred are collected by a third party . Letao does not need to issue an invoice , but it has the obligation to inform .
Since Letao has not established any branches in Letao's name or investment abroad , the foreign products you ordered will be consolidated and converted into foreign currencies after receiving your Taiwan dollars in Taiwan . A company or individual in the country will pay the product amount , local bank transfer fees , product taxes , packaging fees , local country transportation fees, and international shipping costs to send the items to you on your behalf . Letao hereby declares that it does not benefit from any resulting price difference .
For international transportation , since you choose international express delivery , taxes may not be incurred , so there is no tax payment certificate . If you want to obtain a tax payment certificate for import duties , you need to declare the import through other customs clearance methods . In addition to paying at least In addition to paying 5% ( business ) tax on the total value of the goods , there are also import document production fees and other fees . If necessary, please inform Letao Company in advance .
When members entrust our company with bidding or purchasing services , they also appoint [ Hanhua International Logistics Co., Ltd. ] to entrust a third-party freight company based on the member's personal information. " Huayi Air Freight Forwarding Co., Ltd. " " Dashun Air Freight Forwarding Co., Ltd. " carries out the customs declaration process and pays various taxes and fees in advance . If there are any customs declaration issues that require contacting the freight company , the consumer must contact the freight company for confirmation .
For domestic transportation , if necessary, please inform Letao in advance , and Letao will use cash on delivery freight for you. The freight company will issue a voucher to you when collecting payment from you .
* Letao is a collection and transfer company and only earns system usage fees ( service fees ). Letao is not the purchaser and owner of the products . Therefore, no matter what country you order , the products you order in Letao will be used as members according to tax laws. When ordering and shipping imports as the registered nominee , please be sure to fill in the details to protect your rights . ( If you import under someone else’s name incorrectly , in addition to being fined, the goods may be returned to the country of export or confiscated )
Member-purchased ( standard ) products ( including self-pickup and home delivery ) are calculated after arriving in Taiwan . If the product is not picked up for more than 14 days , Letao will charge the storage fee for the product starting from the next day . The calculation standard is based on each item. Calculated on a daily basis , for products with a total length, width and height of less than 150 cm , the price is NT$ 30 per day ; for products with a total length, width and height of 150 cm or more ( inclusive ) , the price is NT$ 50 per day until the day of collection . If the product has not been picked up for more than 60 days , Letao will treat the member as agreeing to give up all ownership of the product . The company will no longer notify , will no longer be responsible for the custody , and has the right to dispose of the product . The member shall not make any subsequent requests. Related damages matters .
In order to protect the rights and obligations of consumers , the above explanations are Letao's obligations . If you are unclear or have any doubts , please call Letao and a specialist will provide you with explanations . If you still have concerns , you can find other channels to handle it on your behalf . Letao reserves the right to accept or reject your entrustment .
Members may apply for a refund from Letao under the following circumstances : 1. Members remit money to Letao but do not purchase the goods . 2. The member reported the product to the seller for return , and Letao received a refund from the seller . 3. The member reported to the seller that the discount on the product was successful , and Letao received a refund from the seller . 4. After the member does not use the website , there is no situation where he owes Letao the second advance or abandons the bid . When making a refund , members should fill in the bank verification account name ( registered name ) and account number , which must be the member's own account name or original remittance account to ensure that the refund is returned to the registered member's personal account . If the bank verification account name is not the member's name , please Members provide their own accounts . If they want to transfer to other people's accounts, they must submit a consent form signed by the member .
12. Disclaimer
You clearly understand and agree that Letao does not provide any express or implied guarantees for this service , including but not limited to commercial merchantability , suitability for specific purposes , and non-infringement of the rights of others . Letao does not guarantee the following :
(a) The Service will meet your needs ;
(b) The Service will be uninterrupted , timely , safe, reliable, or error-free ;
(c) Any products , services , information or other materials you purchase or obtain through the Service will meet your expectations . Whether you download or obtain any information through the use of this service is at your own discretion and risk . You shall be fully responsible for any damage to your computer system or loss of data caused by the download of any information . Suggestions and information you obtain from Letao or through this service , whether written or oral , do not constitute a guarantee of this service .
(d) The membership information you fill in is the information required when declaring items for import . Please do not fill it in casually to avoid personal losses .
(e) Transportation costs will be temporarily advanced by our company to freight companies in various countries , and will be recovered after the goods arrive in Taiwan . The collection of freight charges has nothing to do with Letao Company .
13. Protection of intellectual property rights
The software or programs used by Letao and all content on the website , including but not limited to works , pictures , files , information , materials , website structure , website screen arrangement , and web design , are owned by Letao or other rights holders in accordance with the law. , including but not limited to trademark rights , patent rights , copyrights , business secrets and proprietary technologies , etc. No one may use , modify , reproduce , publicly broadcast , adapt , distribute , publish , publicly publish , perform restoration engineering , decompile or reverse assemble without permission . If you wish to quote or reproduce the aforementioned software , program or website content , you must obtain the prior written consent of Letao or other rights holders in accordance with the law . It is your obligation to respect intellectual property rights . If there is any violation , you shall be liable to Letao for damages ( including but not limited to litigation costs and attorney fees, etc. ) .
14. Refuse or terminate your use
You agree that Letao may, in its sole discretion , terminate your password , account ( or any part thereof ) or this Agreement for any reason , including but not limited to lack of use , or if Letao believes that you have violated the express provisions and spirit of these Terms of Service . use of the service , and remove and delete any " member content " within the service . Letao may also terminate this service or any part thereof at any time with or without notice based on its own consideration . You agree that the service provided in accordance with any provisions of these Terms of Service may be terminated without prior notice . You acknowledge and agree that Letao may immediately close or delete your account and all related information and files in your account , and stop the service. use . In addition , you agree that Letao will not be liable to you or any third party if the use of this service is terminated .